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Maxi Care Plus mark

Optional feedback

Monthly Experience Survey

This short, optional survey helps Maxi Care Plus understand how supports felt this month. It is not compulsory. Completing it — or choosing not to — does not change your NDIS funding, your right to supports, or how we treat you.

You can skip any question you do not want to answer, except confirming that the survey is voluntary. You do not have to give your name. If you share contact details, we may follow up only where you ask us to. Feedback is used to improve services and is handled under our Privacy Policy. If you prefer to make a complaint, use our complaints pathway instead.

Before you start

Need help completing this survey? Call 1300 648 114 or email info@maxicareplus.com.au. A family member, nominee, or support worker can help if you want them to.

info@maxicareplus.com.au
1300 648 114

About you

Supports this month

Overall, this month of support felt positive.

How supports felt

I (or the participant) felt respected this month.
There was genuine choice and control in how supports were delivered.
Staff listened and communicated in a way that made sense.
I (or the participant) felt safe.
Supports helped progress towards goals.
Communication and planning felt timely and clear.

Anything else?

You can skip any question you do not want to answer, except confirming that the survey is voluntary. You do not have to give your name. If you share contact details, we may follow up only where you ask us to. Feedback is used to improve services and is handled under our Privacy Policy. If you prefer to make a complaint, use our complaints pathway instead. Need help completing this survey? Call 1300 648 114 or email info@maxicareplus.com.au. A family member, nominee, or support worker can help if you want them to.